Direct Ordering for Indian Small Businesses
Let customers open a merchant catalogue and place an order request directly, without a marketplace commission flow.
What it is
Let customers open a merchant catalogue and place an order request directly, without a marketplace commission flow.
Who it helps
Food, bakery, retail and pickup businesses.
How Direct Ordering works
- Share the merchant link
- Customer browses available items
- Customer submits an order
- Merchant accepts or reviews it
- Order is fulfilled and billed
How Bill It Bharat implements it
The feature connects to the merchant catalogue and billing flow without taking control away from the business. Customer-facing steps use JanOrder where appropriate. Final acceptance, pricing and billing stay with the merchant.
Related business guides
Frequently asked questions
Who should use Direct Ordering?
Food, bakery, retail and pickup businesses.
Is this feature included in the free product?
Yes. Bill It Bharat does not use a paid billing tier.
Does it replace merchant review?
No. The business remains responsible for checking orders, prices, payments and final bills.
Does it work offline?
Local billing can continue offline; connected customer or cloud workflows need internet.
Do customers need to install an app?
The supported JanOrder web journeys are designed to open in a browser.
Where can I try it?
Use the live demo to explore the merchant workflow without changing a real business account.