RESTAURANT QR ORDERING

QR Ordering Checklist for Small Restaurants & Cafés

How to test table identity, kitchen routing and order-to-bill reconciliation.

Test the whole journey before putting a QR on a table

  1. Create two uniquely identified tables. Avoid duplicate table labels and confirm each QR points to the correct table.
  2. Open a table QR on a guest phone and submit a small test order.
  3. Verify it appears in the merchant Order Command Center under the correct table.
  4. If a kitchen station is enabled, verify the order actually appears there; a “sent” notification alone is insufficient.
  5. Accept/prepare the order and check guest status changes on a second device.
  6. Compare the customer's cart, live table total and final bill line by line, including tax.
  7. Only after a successful end-to-end test, activate real table QRs.

Illustrative reconciliation

Table 04 has two accepted orders: ₹205 and ₹315. The bill should include ₹520 of items before any correctly configured tax or adjustment. If the bill displays only ₹315, stop and reconcile rather than assuming the other order was paid.

Restaurant modules have had reported order-mapping and kitchen visibility issues in testing. Treat this as a verification checklist, not a claim that every environment is already validated.

Related practical guides

How this guide was prepared

Written by the Bill It Bharat product team using documented app workflows and worked examples. No external merchant performance data or testimonials are claimed. For regulatory decisions, refer to the latest CBIC guidance and the GST portal; consult a qualified adviser if needed.

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